Citizens Service Centers (KEP) About To Fully Digitize Their Services

Great news for Greek citizens and expats as the Citizens Service Centers (KEP) are about to fully digitize their services. In 2019, Citizens Service Centres will be able to provide faster and more efficient services that will require the least possible presence to conclude transactions.

 

It is worth noting that in 2017, out of a total of 8,519,381 cases handled by Citizens Service Centres throughout the country, more than half were processed electronically.

 

According to the general secretary of the Public Administration Ministry “the upgrading of KEP infrastructure will allow all citizens to electronically handle public administration issues and issue any required documents quickly, easily and safely without the need for printing or copying.”

 

“The modernization of services and infrastructure will contribute to reducing the time spent in serving the citizens and cutting down on bureaucracy. The centres will operate based on the principle of “only once”, meaning that information and data submitted to public authorities are not required to be submitted again. That is, supporting documents will be submitted only once, and from then on, the Public Administration is obliged to search for them and provide them when requested.”

To read this article in full, please visit: The Greek Observer